PRIVACY POLICY

Aurix Property Co. (ABN 12 695 382 282)

Effective Date: 13 February 2026 | Last Updated: 9 July 2026

Aurix Property Co. ("Aurix Property Co.", "we", "us", "our") respects your privacy and is committed to protecting your personal information with integrity, discretion, and professionalism.

We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with Aurix Property Co. through our website, advertisements, consultations, or services.

Aurix Property Co. is a property advisory and consultancy business. We are not the vendor or builder of any property, we do not handle purchase monies or deposits, and we do not charge clients a fee for our services. For further details of our role and remuneration, please see our Terms & Conditions.

1. Information We Collect

When you engage with Aurix Property Co. through Meta advertisements, our website, direct enquiry, consultation, or other communications, we may collect:

Full name
Email address
Phone number
Preferred property location
Budget range and purchasing capacity
Investment objectives
Property preferences
Information voluntarily provided during consultations, enquiries, or correspondence

We may also collect technical information, including:

IP address
Device information
Browser type
Website activity and behaviour analytics
Cookies and similar technologies
Meta Pixel and analytics tracking data

2. How We Collect Information

We may collect personal information when you:

Complete a website enquiry form
Contact us by phone, email, or social media
Respond to our advertisements
Subscribe to newsletters or updates
Participate in consultations or discovery calls
Request information about properties or services

3. Anonymity and Pseudonymity

Where lawful and practicable, you may interact with us anonymously or using a pseudonym (for example, when making a general enquiry). However, we cannot provide personalised advisory services or property introductions without identifying information.

4. Purpose of Collection

We collect your personal information to:

Assess and understand your property requirements
Provide property advisory and consultancy services
Present suitable house and land, apartment, land, investment, or commercial property opportunities
Arrange consultations, inspections, or introductions
Connect you with builders, developers, finance professionals, legal professionals, or other service providers where appropriate
Improve our services, website, and marketing performance
Provide updates, opportunities, newsletters, and market insights where consent has been provided
Comply with legal and regulatory obligations

We do not sell personal information.

5. Disclosure of Personal Information

Your personal information may be shared with:

Builders and developers (for the purpose of introducing you as a prospective purchaser and facilitating your enquiry)
Land estate providers
Mortgage brokers and finance specialists
Legal and conveyancing professionals
CRM and technology service providers
Cloud storage providers
Marketing and advertising platforms
Government agencies, regulators, or law enforcement bodies where required by law

All parties are expected to maintain confidentiality and implement appropriate security measures. Personal information is disclosed to Vendors, builders, and finance or legal professionals only where necessary for the purpose of your enquiry or with your consent.

6. Cookies and Analytics

Our website and advertisements may use cookies, Meta Pixel, Google Analytics, and similar technologies to improve website functionality, user experience, and marketing performance. These technologies may collect information about how visitors interact with our website and advertisements.

You may disable cookies through your browser settings; however, some website features may not function as intended.

7. Direct Marketing

With your consent, we may send you:

Property opportunities
Market updates
Newsletters
Promotional communications
Event invitations
Industry insights

All electronic marketing communications are sent in accordance with the Spam Act 2003 (Cth) and will include a functional unsubscribe facility. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

8. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Security measures may include:

Secure CRM systems
Password-protected databases
Restricted staff access
Encrypted cloud-based storage

Information relating to your financial position, borrowing capacity, and budget is treated with heightened confidentiality.

While we implement commercially reasonable safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as it is reasonably required for the purposes described in this Policy, to comply with our legal, taxation, and regulatory obligations, or to establish or defend legal claims. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.

10. Overseas Data Storage

Some of our service providers — including cloud storage, CRM, website hosting, advertising, and analytics providers (such as Wix, Meta, and Google) — may store or process personal information outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure the recipient handles your personal information in a manner consistent with the Australian Privacy Principles.

11. Notifiable Data Breaches

In the event of a data breach that is likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.

12. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated. Requests can be made using the contact details below. We will respond within a reasonable timeframe.

13. Complaints

If you believe we have breached your privacy rights or mishandled your personal information, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

🌐 www.oaic.gov.au
📞 1300 363 992

14. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, legal obligations, or business operations. The latest version, with its "Last Updated" date, will always be available on our website.

15. Contact Us